1. Collection, use and retention of personal information
You may browse and access information contained on this Site without providing personally identifiable information.
Collection of personal information
Green Elephant collects personal information such as your name, address, email address and telephone number when you create an account on the Site. When you make a purchase we also collect your delivery address and information about the items you have purchased. This information is collected for the purpose of administering your account, processing your orders, delivering your items purchased, for our own internal records and for contacting you in relation to your purchase or sending you information that we think you may be interested in (including by email). It is important that any information that you submit to us is accurate, complete and up to date as we rely on the information you provide.
Orders placed on the Green Elephant marketplace are fulfilled by our third party Vendors and as such we will share your name, address, telephone number, order details and any further required information with them to enable the completion of your order. Green Elephant Vendors are not allowed to share or use your personal information for any purpose other than to fulfil your order.
Collection of personal information by third parties
Use and disclosure of personal information
Green Elephant holds all personal information collected through the Site in accordance with the requirements set out in the Privacy Act 2020. In particular:
a. Personal information will be used only for the purposes for which it is collected, and will be retained only for as long as is necessary to fulfil the purposes for which the information was collected (including any time that we are required by law to retain such information).
b. Other than as set out above, we will not release personal information to any third party except where required or permitted by law, where the individual has authorised us to do so or where disclosure is connected to the purpose for which the information was collected.
c. Under no circumstances will we sell or rent out your personal information to third parties.
2. Access to and correction of personal information
You can ask to see the personal information that we hold about you at any time by writing to us at the addresses set out on our contact page. Similarly, if you need to correct, change or delete any personal information that we hold about you then you may provide details to us at the same address.
3. Opting out of email communications
If you no longer wish to receive newsletters or other marketing communications from Green Elephant by email you can follow the unsubscribe link which will be clearly visible on any email we send.
4. Other information collected whilst you browse our site / cookies
We collect statistics about visitors to our site to improve our site and monitor traffic. This information does not identify individual users and does not result in personal information being collected or stored about you.
To make full use of our Site and benefit from certain personalisation features your computer must be set up to accept cookies.
Your computer will automatically be issued with a cookie when you access our Site. These are small text files that identify your computer to our server. The data we collect through these cookies is solely for the purpose of enhancing our Site and to provide you with a better browsing experience. The cookies we use do not store sensitive information such as your name or address and can’t harm your computer. You may disable cookies by modifying your internet browser settings, however, our Site may not function as intended and we accept no liability to you for this.
Green Elephant uses all reasonable efforts to prevent unauthorised access to your personal information, maintain data accuracy and ensure your personal information is used appropriately. However, you understand and acknowledge that the internet is inherently insecure and Green Elephant cannot always prevent and is not responsible for, interception or “hacking” of information transmitted through this Site by unauthorised third parties.
6. Links to third party websites
This Site may contain links to third party websites. Green Elephant has no control over these third party sites or their privacy policies, and encourages users to review such policies prior to submitting any personal information to them.
Last amended 4 December 2020.